CPD 356 - Communication Breakdown: It's Always the Same (But It's Avoidable)
Technology • 1h 0m
Recorded 2023-05-02
Qualifies for 1.0 CPD Hour, all of which qualify for Ethics.
A high percentage of malpractice practice claims and practice management problems are caused by communication breakdowns. Communication problems create dissatisfied clients, decrease productivity, cause conflict internally and externally. The growing number of communication channels only compounds the problem. We’ll explain technologies and techniques that will help you improve communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk.
Presenter: Barron Henley, Esq., Affinity Consulting.
This content has been prepared for use in conjunction with a CPD program hosted by the Law Society of Saskatchewan. Reproduction of any portion of the program content, for purposes other than personal use, without the express written consent of the Law Society is strictly prohibited. The presenters have assumed that viewers will exercise their professional judgment regarding the correctness and applicability of the program content. The Law Society can accept no responsibility for any errors or omissions, and expressly disclaims any such responsibility.
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